Against the backdrop of several rounds of load shedding in recent days, a warning has been issued for homeowners and business owners to test the battery systems for the alarm and security systems they use.
“We recommend that people test these systems on a regular basis, but this has become more important now than ever before. The battery backup is a crucial element that needs to be tested, to give you the ease of mind that it will still offer monitoring and protection when the power goes out,” says Charnel Hattingh, Head of Marketing and Communication at Fidelity ADT.
“If you have a stable and correctly programmed security system coupled with a battery that is in a good condition, it will continue to protect your home or your place of work during any power outage.”
The increased occurrence of load shedding means more alarm activation signals are received by armed response companies than usual.
“If the alarm is triggered because of a power surge or because of load shedding, please contact your security company as soon as possible to cancel any false alarms. This helps ensure that armed response officers are allocated to legitimate emergencies. We have introduced an automated call centre ‘agent’ to make it easier for customers to quickly cancel false alarms, which also frees up call centre staff members to concentrate on legitimate emergencies,” says Hattingh.
The only time any alarm system might not function correctly is if there is a technical issue, or the battery power is low.
“Most modern alarm systems have a back-up battery pack that activates automatically when there is a power failure. We recommend considering an additional battery backup pack, as load shedding puts additional strain on the battery,” she says.
She adds that there are a number of practical steps that can be taken to ensure security is not compromised during any power cuts:
- Always remain vigilant, and report suspicious activity in your suburb to the SAPS
- Ensure that all automated gates and doors are secured
- With the added inconvenience of the lights going out at night due to power cuts, candles and touch-lights are handy alternatives
- Test the battery backup system and consider an additional battery pack for standby. Tests of alarm systems should ideally be conducted every six months
- Power cuts can impact on fire systems and fire control systems, so these also need to be checked regularly
- The more frequent use of gas and candles can increase the risk of fire and home fire extinguishers should be on hand
“The best approach is to test your alarm system – for your home and your business – today, and to make any fixes that are required as soon as you can,” says Hattingh.